HELP CENTER
MAKE MUSIC.
NOT SUPPORT TICKETS.
Fast answers for uploading, verification, discovery, collaboration, rights, and account safety.
What files can I upload?
Music may be MP3, WAV, M4A/AAC, FLAC, OGG/Opus, or WebM finished-release audio up to 80 MB. Album artwork must be JPG, PNG, or WebP up to 10 MB. The system validates the real file type, size, metadata, and rights confirmation.
How should I label AI music?
Choose Human Created, AI Assisted, or AI Generated. Add the tools and contributors in Release Credits so listeners understand the process without guesswork.
Why verify my email?
Email verification reduces disposable spam accounts, protects comments and collaborations, and gives account recovery a reliable foundation. Phone verification is not required at launch.
I joined before YoBeatz added passwords. What do I do?
Choose Forgot password on the sign-in page and enter the email attached to your existing membership. The one-use YoBeatz link creates your password without separating your profile, music, or projects from their original member record.
How do I protect a signed-in account?
Open Account to review your private membership details, sign out other devices, or sign out this device. Resetting the password also closes every active session.
Can anybody send me a private message?
No. A creator must post a collaboration brief, another verified member sends a request, and private chat opens only after acceptance.
What is a Project Room?
A shared collaboration workspace for private chat, audio demos, notes, tasks, credits, and the final upload handoff.
How do the charts work?
Charts combine plays and likes while Rising gives newer tracks an opportunity to surface. Automated checks watch for suspicious play manipulation.
How do I report stolen music or a voice clone?
Use the Rights Center. It records your relationship to the work, the affected track, contact details, and the evidence needed for review.
Where are my settings and saved music?
Use Creator Studio for releases and metrics, Library for likes and playlists, Account for identity and session security, and Settings for privacy and notification controls.